Returns
- What is your return policy?
All items are non-returnable unless the items are damaged or defective. If you are not satisfied with your items with 30 days, contact us, we could provide you a second chance that you could exchange to other items with an equal or lesser price value.
- What if my product is damaged or contains defects?
Refunds and replacements for damaged or defected products within 30 days after the delivered date. If you feel your product has a manufacturing defect, please email us via Charmmashop@outlook.com .
(Tips: Attached the photos, the order number and write a short description to the defect products can accelerate the process.)